Ally eCheck Deposit: Frequently Asked Questions | Ally (2024)

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  • 4 min read

What we'll cover

  • How Ally eCheck DepositSM works

  • 9 common questions about how to use the feature

  • Tips and tricks for using Ally eCheck Deposit

Gone are the days of waiting in line at the bank to deposit a check. With Ally eCheck Deposit℠, you can conveniently submit deposits using just your smartphone. The Ally Mobile App allows you to securely — and quickly — deposit money into your Online Savings Account , Interest Checking Account or Money Market Account .

Want to know more about the process? We are addressing everything you need to know about how this free, easy and secure feature works.

How do you make a deposit?

Log in to the Ally Mobile App, choose your account and tap “Deposit Checks”. Take the photo of your check in a well-lit location and place it on a dark, non-reflective background. Ensure there are no shadows, and be sure you can see all edges of the check as well as clearly read the routing and account numbers. Enter the check amount, and submit your deposit.

What are the specifications needed for a scanned image?

If you’re scanning your check, make sure it is detached from your checkbook and all four corners are visible. Files must be saved as a JPG (not a PDF) and cannot exceed 1 MB. Minimum resolution is 200 DPI. Ensure all files are converted to color or grayscale.

What do you need to write on the check to ensure your eCheck Deposit is accepted?

You must write these three things on the back of your check:

  • Your signature

  • The phrase “For Mobile Deposit Only”

  • Your account number

Take the photo of your check in a well-lit location and place it on a dark, non-reflective background.

How much money can you deposit with Ally eCheck Deposit?

You may deposit up to $50,000 in a single day and up to $250,000 every 30 calendar days using Ally eCheck Deposit.

If you’ve exceeded the eCheck daily or monthly deposit limit, you have the option to mail a check to:

Ally Bank

P.O. Box 13625

Philadelphia, PA 19101-3625

There is no dollar deposit limit on mailed checks.Make sure each check is properly endorsed with signatures of all payees. Also write your account number and “For Deposit Only” on the back.

How do you know if your deposit has been accepted?

You will receive an email alert letting you know that we have accepted your check. If you deposit it before 7 p.m. ET, the first $300 of your deposit will appear in your account the next business day, and the remainder (up to $25,000) will be available on the second business day. You’ll see any amount over $25,000 on the fifth business day. For deposits made after 7 p.m. ET, your check will be processed the following business day.

Why is there a hold on your funds after you made an eCheck deposit into your Ally Bank account?

Some of the reasons a hold may be placed could include:

  • We have reason to believe the check may be returned.

  • The check is for more than $25,000.

  • The check was previously deposited and returned unpaid.

  • You have overdrawn your account repeatedly in the last six months.

For a full list of reasons your eCheck funds may be held, read our deposit agreement .

How can you view my Ally eCheck Deposit activity?

You can view your eCheck Deposit activity for the past 120 days.

To view activity in online banking:

  • Log in to ally.com , select “Deposits” and then go to “Activity.”

To view activity in the Ally Mobile App:

  • Log in to the app, choose your account and tap “View Scheduled Activity” to look at In Process or Scheduled activity. Tap “History” and select “Deposits” to see your eCheck Deposit History for the past 120 days.

Can you fund a CD using Ally eCheck Deposit?

Yes, you may use Ally eCheck Deposit to fund a new Certificate of Deposit (CD) . If you have multiple checks, you must submit all of them by 7 p.m. ET on the same business day, and we'll apply the total amount to your new CD.

Is Ally eCheck Deposit safe?

Yes, Ally’s layered security system is in place to keep your personal information private and safe. We utilize anti-virus/anti-malware protection, firewalls, encryption technology and two-step authentication as part of our Online Banking Security Guarantee. When you scan a check for deposit, we’ll give you tips about how and how long to store the image on your computer.

Take advantage of the convenience of Ally eCheck Deposit

Online baking is easier than ever before, including making deposits digitally. Use our safe, simple and free electronic deposit feature to deposit checks from wherever you are at any time.

Ally eCheck Deposit: Frequently Asked Questions | Ally (2024)

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